UltiPro HRIS And Technical Support


When you don’t have an internal resource with the time or skills to perform the technical tasks required to properly maintain your UltiPro HCM / WFM solution or to create reports or dashboards, the Wise UltiPro technical consulting team will solve your problems and meet your deadlines.


HRIS Support

UltiPro HRIS Support Services from Wise Consulting include all or some of these common tasks:

* report and dashboard development

* security setup and maintenance

* interface monitoring / updates

* data imports/exports

* routine system table maintenance

* issue troubleshooting

Wise’s services also may include managing upgrades, rolling out new features, end user/manager training, adding workflows, etc.

“Without Wise Consulting, we would have struggled to successfully implement our HR systems. They are true partners and they played a critical role in our success.”



No Charge Needs Analysis Workshop

To define your best solution, we will facilitate a half-day virtual or onsite workshop (no charge) to identify:

* Current user request backlog

* Current issues pending resolution

* System utilization concerns

* Organizational vision for utilizing the robust UltiPro system capabilities

This unique workshop ensures complete alignment to define the scope, anticipated volume, necessary SLA (service level agreement), process, and cost. Each Wise UltiPro HRIS Support arrangement is uniquely defined to fill our client’s need.


Technical Support

Technical Support services are appropriate when you have a specific project and need programming, configuration, or in-depth system knowledge. Clients reach out for technical support to develop reports or dashboards, handle data conversion during an acquisition, create scripts or automate the process to update data when organizational restructure occurs, etc. The Sky is the Limit!