Ceridian Dayforce HRIS And Technical Support


When you don’t have an internal resource with the time or skills to perform the technical tasks required to properly maintain your Dayforce HCM / WFM solution or to create reports or dashboards, the Wise Dayforce technical consulting team will solve your problems and meet your deadlines.


HRIS Support

Dayforce HRIS Support Services from Wise Consulting include all or some of these common tasks:

* report and dashboard development

* security setup and maintenance

* interface monitoring / updates

* data imports/exports

* routine system table maintenance

* issue troubleshooting

Wise’s services also may include managing upgrades, rolling out new features, end user/manager training, adding workflows, etc.

No Charge Needs Analysis Workshop

To define your best solution, we will facilitate a half-day virtual or onsite workshop (no charge) to identify:

* Current user request backlog

* Current issues pending resolution

* System utilization concerns

* Organizational vision for utilizing the robust Dayforce system capabilities

This unique workshop ensures complete alignment to define the scope, anticipated volume, necessary SLA (service level agreement), process, and cost. Each Wise Dayforce HRIS Support arrangement is uniquely defined to fill our client’s need.


Technical Support

Technical Support services are appropriate when you have a specific project and need programming, configuration, or in-depth system knowledge. Clients reach out for technical support to develop reports or dashboards, handle data conversion during an acquisition, create scripts or automate the process to update data when organizational restructure occurs, etc. The Sky is the Limit!

“One of the greatest challenges we have with our transition to Dayforce and our efforts to produce timely, accurate payroll is to learn what we don’t know about our various systems. Your consultant’s broad knowledge and positive attitude have been valuable in learning about and dealing with this knowledge gap. Wise Consulting helped us focus on our needs and be prepared for this important deadline.”

— John S., VP Finance/Controller, Bartell Drugs