Time & Labor System Support
Outsourcing selected tasks and responsibility to an experienced and trusted partner allows organizations to focus on their core business and run lean and cost-effective departments.
Reliability, integrity, efficiency and communication are all key when selecting an outsourcing partner, particularly for supporting on-goinig time and labor management, administration and technology.
Wise Consulting’s experience and genuine care for your organization and your employees means we become a valued extension of your team.
Our On-going Support Services include:
- Complete Tier 1 support for day to day end users (employees, supervisors and payroll administrators)
- Functional System Administration to support application integrity, including security maintenance
- Trend analysis reporting to identify company efficiency opportunities
- End user training for your Time & Labor Management application
- “SWAT” team assistance for special projects, such as an acquisition or system conversion
- Resources which are fully trained and knowledgeable in your environment, pay rules, culture and structure
Experience
As a leader in personalized outsourcing services, providing remote support, Wise Consulting’s partnerships extend back to 1996.
Wise Consulting’s advantage comes from our in-depth time and labor functional expertise, technical understanding, and broad system and industry experience.
Identifying the best practices for your organization, Wise Consulting will help you maximize the return on your technology investment, and improve operational effectiveness and overall employee satisfaction.
Every Client, Every Time
Payroll errors had surfaced. Arnold & Porter management wanted the issues resolved quickly to alleviate any concerns and additional effort employees were taking to validate their paychecks.
Was it the system or was the payroll staff underperforming? »“Wise Consulting is a valuable extension to our lean corporate team. More than a ‘partner’, they act completely on our behalf.”
–Arcelor Mittal