Making the decision to change your HR/Payroll (and, potentially, your workforce management/time & attendance) system creates exciting opportunities. And cost. And work. And risk. So, it had better be worth it!
Do you really need a new system?
Take a look at this video for our thoughts around what we hear as the biggest reason people want to change vendors – they are not happy with the support! If there are other factors involved – system cannot scale, company has significantly changed since implemented, system limitations, inability to find staff with system experience, etc., then the support issue may be the trump card in deciding it is time to venture into the marketplace. However, if that is the only reason, it may be salvageable – and a lot less costly – to have an independent assessment before making the final decision.
Before deciding to walk away from your current system, contact us to conduct a System Utilization Review. Either way, it will prepare you for entering into a vendor selection project.
Wise’s Vendor Selection Process
The Human Capital Management (HCM) and Workforce Management (WFM) marketplace offers more interesting options than ever. And they all demo really, really well.
The goal of our vendor selection process is to define your most complex and unique requirements, identify systems that handle those requirements (otherwise, why bother looking at them?), and then prepare and guide your team to thoughtfully and knowledgeably choose the best solution.
It starts with a questionnaire designed to pull current and desired requirements out of the heads of your project stakeholders. We then compile the results, identify discrepancies or opportunities and facilitate team decision-making.
Once requirements are finalized, the Wise team prepares your Targeted Information Request (TIR). As opposed to the more traditional Request for Proposal (RFP), the TIR focuses on your most complex and unique requirements, overall cultural fit between your organization and the vendor, and costs.
Vendor responses are compiled and scored before the team decides which vendors to invite for consideration and demonstration. Our provided demo guide and the deep dive “show us” questions we ask during the demonstrations ensure you’re seeing/understanding the actual system capabilities – how they match up to your unique requirements.
Almost there! Following each demonstration, Wise facilitates a debrief and scoring session with your team. When all of the demonstrations, and follow-up questions, are complete, we compile your executive summary inclusive of cost justification to help you gain final approval.
Streamlined and Effective – Wise Consulting helps you make the best choices.