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Consulting Services
 
Software Selection & Implementation
System Support & Optimization
End User Support
IT Support
Supplemental Staffing

Software Support & Optimization

The more complex a company becomes, the more they need technical assistance to support ordinary and extraordinary user and management requirements. Wise Consulting can fill your system support needs and also provide services which can ensure that you are maximizing the full potential of your system. These services will enable you to be confident that simple and complex needs are being handled in the most efficient manner possible.

Some of the tasks our clients have had us complete include:

  • Setting up automated interfaces or extracting sensitive data for varied uses in ancillary systems
  • Developing difficult reports or improving the look and quality of existing reports
  • Producing attractive, easy-to-follow system and procedural documentation
  • Setting up or enhancing system security
  • Troubleshooting and then resolving problems
  • Performing global or mass data updates
  • Customizing software to better meet user and/or management needs
  • Acting as liaison between payroll, human resources, information systems, and software vendors Identifying methods to automate manual processes
  • Implementing unused system modules or features such as position management, benefits, attendance tracking
  • Streamlining procedures and improving quality of end products

System Utilization Review

Companies often feel like they are not using their system to its fullest capabilities. Day-to-day responsibilities and deadlines prevent them from taking the next step in maximizing the system. Wise Consulting's system utilization review will help you understand the areas where your system may not be maximized, and provide real answers for how to accomplish those efficiencies.

Interface Development

Total integration of one system is often difficult to find. Let Wise Consulting help you develop interfaces between your HR/Payroll management system and other programs. Let the system do the work, and let Wise Consulting set up these interfaces to ensure manual and repetitive tasks do not hinder the efficiency of your departments.

Customizing

Selective customizing of your HR/Payroll solution can add significantly to overall value and efficiency. Wise Consulting can help you identify when customizing is the only or best solution and then complete the tasks necessary to integrate these changes into your total solution, to make the most of your HR/payroll system.

Data Conversion

Converting data can often cause long term problems if not audited for accuracy. Wise Consulting can help you convert data from one system to another and make sure that the data comes through clean the first time.

Report Development

Is there one report you wish your system could produce that would make your job easier? Let us give it a try. With our consultants' expertise in report writing, we can develop just one, or an entire suite, of reports that will make your payroll and human resource departments more efficient and provide real management information.

"Phase II" Deployment

After implementation most organizations find themselves using only the core functionality required for their day-to-day activities. The time it takes to learn and set up the more complex and time-saving system modules is less of a priority. Let Wise Consulting help you use the "bells and whistles" that excited you about the system in the first place. Maximizing the full capacity of your system is integral to saving your organization time and money.


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