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Consulting Services
 
Software Selection & Implementation
System Support & Optimization
End User Support
IT Support
Supplemental Staffing

IT Support

Once your HR/Payroll system is functioning, the focus often shifts away from the need for technical assistance to the need to support ordinary and extraordinary user and management requirements. It is important to have a support system that has both technical knowledge of your system and environment and functional knowledge of your company practices.

Wise Consulting Associates may be the solution you need. We provide services such as:
  • Applying software upgrades
  • Setting up automated interfaces or extracting sensitive data for varied uses in ancillary systems
  • Developing difficult reports or improving the look and quality of existing reports
  • Producing attractive, easy-to-follow system and procedural documentation
  • Setting up or enhancing system security
  • Troubleshooting and then resolving problems
  • Performing global or mass data updates
  • Acting as liaison between payroll, human resources, information systems, and software vendors
  • Implementing unused system modules or features such as position management, benefits, attendance tracking

Data Conversion

Converting data can often cause long term problems if not audited for accuracy. Wise Consulting can help you convert data from one system to another and make sure that the data comes through clean the first time.

Interface Development

Total integration of one system is difficult to find. Let Wise Consulting help you develop interfaces between your HR/Payroll management system and other programs. Let the system do the work, and let Wise Consulting set up these interfaces to ensure manual and repetitive tasks do not hinder the efficiency of your departments.

Customizing

Selective customizing of your HR/Payroll solution can add significantly to overall value and efficiency. Wise Consulting can help you identify when customizing is the only or best solution and then complete the tasks necessary to integrate these changes into your total solution, to make the most of your HR/payroll system.

Network/Application Upgrade

At Wise Consulting Associates, our technical consultants turn hardware, environment, and application knowledge into success stories for our clients. We can help you upgrade your network or applications, while evaluating the impact of such upgrades to your entire solution. Consider Wise Consulting Associates as your permanent resource, or as a temporary solution, to make sure you always have the latest and most up-to-date version of your application or network products.

Security and Disaster Recovery

Allow Wise Consulting to oversee a part of your business that, if not performed correctly, could cost you your business. Employee-related data is a prime target for identity thieves. The HR/Payroll function must take this threat seriously. We have consultants who are security and disaster recovery experts. We can help you minimize your exposure to risk and make you feel comfortable that your information is safe and secure.

Supplemental Support and IT Outsourcing

Our consultants can provide you with any level of technical support you require and can even assume full IT support for your HR/Payroll solution. If you have considered application hosting (ASP) because your organization does not have the resources to support your department, Wise's IT Outsourcing solution offers an alternative. Likewise, during peak periods or large technical projects, Wise Consulting can help support your IT department. Retain control and access to your system and your data, without the IT resource drain.


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