
Software Selection & Implementation
System Support & Optimization
End User Support
IT Support
Supplemental Staffing


Once your HR/Payroll system
is functioning, the focus often shifts away from the need for technical
assistance to the need to support ordinary and extraordinary user and management
requirements. It is important to have a support system that has both technical
knowledge of your system and environment and functional knowledge of your
company practices.
Wise Consulting Associates may be the solution you need. We provide services
such as:
- Applying software upgrades
- Setting up automated interfaces or extracting sensitive data for varied
uses in ancillary systems
- Developing difficult reports or improving the look and quality of
existing reports
- Producing attractive, easy-to-follow system and procedural documentation
- Setting up or enhancing system security
- Troubleshooting and then resolving problems
- Performing global or mass data updates
- Acting as liaison between payroll, human resources, information systems,
and software vendors
- Implementing unused system modules or features such as position management,
benefits, attendance tracking
Data Conversion
Converting data can often cause long term problems if not audited for
accuracy. Wise Consulting can help you convert data from one system to
another and make sure that the data comes through clean the first time.
Interface Development
Total integration of one system is difficult to find. Let Wise Consulting
help you develop interfaces between your HR/Payroll management system
and other programs. Let the system do the work, and let Wise Consulting
set up these interfaces to ensure manual and repetitive tasks do not hinder
the efficiency of your departments.
Customizing
Selective customizing of your HR/Payroll solution can add significantly
to overall value and efficiency. Wise Consulting can help you identify
when customizing is the only or best solution and then complete the tasks
necessary to integrate these changes into your total solution, to make
the most of your HR/payroll system.
Network/Application Upgrade
At Wise Consulting Associates, our technical consultants turn hardware,
environment, and application knowledge into success stories for our clients.
We can help you upgrade your network or applications, while evaluating
the impact of such upgrades to your entire solution. Consider Wise Consulting
Associates as your permanent resource, or as a temporary solution, to
make sure you always have the latest and most up-to-date version of your
application or network products.
Security and Disaster Recovery
Allow Wise Consulting to oversee a part of your business that, if not
performed correctly, could cost you your business. Employee-related data
is a prime target for identity thieves. The HR/Payroll function must take
this threat seriously. We have consultants who are security and disaster
recovery experts. We can help you minimize your exposure to risk and make
you feel comfortable that your information is safe and secure.
Supplemental Support and IT Outsourcing
Our consultants can provide you with any level of technical support you
require and can even assume full IT support for your HR/Payroll solution.
If you have considered application hosting (ASP) because your organization
does not have the resources to support your department, Wise's IT Outsourcing
solution offers an alternative. Likewise, during peak periods or large
technical projects, Wise Consulting can help support your IT department.
Retain control and access to your system and your data, without the IT
resource drain.

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