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Consulting Services
 
Software Selection & Implementation
System Support & Optimization
End User Support
IT Support
Supplemental Staffing

End User Support

The experts at Wise Consulting provide hands-on support for your individual payroll and human resource users. We take pride in helping the end user maximize a system's capabilities in the following ways:
  • Teaching proper data entry procedures
  • Calculating hours and/or pay
  • Batch balancing
  • Benefits enrollment or calculations
  • Report processing or writing
  • Processing employee vacation requests
  • Purging old data from employee files
  • Auditing
  • Transmitting or printing checks and registers
  • Reconciling actual against prior periods
  • General ledger reconciliation

User Training

Ongoing training is designed to increase the comfort level and knowledge of your users. It is an important tool for maximizing your system's efficiency and investment. Wise Consulting offers a wide variety of training solutions designed to meet the specific needs of your organization.

Process Documentation

Documentation of processes and procedures protects your organization, and helps minimize the stress and confusion that may occur with change. Documentation may also uncover poor practices or deficiencies in internal controls. Wise Consulting works with clients to determine the right level, format and content for user documentation and procedure guides.

Self-Service Deployment

The most popular improvement for payroll and human resource departments is the implementation of manager and employee self-service. Wise Consulting has helped many companies implement and train staff on the best ways to integrate self-service features into their system and into their culture.

System Utilization Review

Be confident that your payroll and human resource system is being used to its maximum potential. Many of the system functions that can produce the most efficiencies are not implemented and used. Let Wise Consulting help you break through that barrier and get the most from your HR/Payroll system investment.

Supplemental Staffing

Turnover, illness, maternity leave and other situations may leave you short-staffed for brief periods. Acquisitions or divestitures, annual merit time, open enrollment, reorganization or other company-wide initiatives may also require you to increase your staff for a short time. By employing Wise Consulting Associates, you'll gain experienced payroll and human resource associates who are trained in your software, accustomed to working in a variety of organizations, and backed by a network of dedicated senior consultants.


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